Assessing Community Telecentres by Anne Whyte

By Anne Whyte

Phone, fax, electronic mail, net; telemedicine, distance schooling, information distribution, telecommuting are the various companies provided by way of the neighborhood telecentre. yet do they really reply to the communique and knowledge wishes of the groups they're meant to serve? What influence have they got on social fairness and monetary improvement? As neighborhood telecenters turn into extra average throughout Africa and in different constructing areas of the area, those questions tackle an expanding urgency.

This guidebook will help researchers as they investigate and evaluation the position and influence of group telecenters. It presents an creation to a few of the most important examine matters, a framework for telecenter review, and an impetus for examine groups to percentage rules, tools, and methods.

'Assessing group Telecentres' will curiosity researchers, practitioners and teachers in details technology, communications, foreign improvement and overview.

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Extra resources for Assessing Community Telecentres

Sample text

46 SECTION 3 Table 13. Information and communication needs expressed by communities in Mozambique, Senegal, South Africa, and Uganda.

A number of telecentres have been established in Africa without the minimum level of income and infrastructure to ensure their financial success, and there is concern that these telecentres will fail, like other development projects before them, and bring the experience of failure to the communities as well. The question of sustainability also arises for private-sector telecentres, although they usually have a smaller gap between start-up and operating costs and revenues, as they tend to take a more incremental approach (starting as a phone kiosk) and build up as demand and revenues allow.

In South Africa, some telecentres charge a fee for receiving an incoming call. 40 SECTION 3 The World Bank model for testing the feasibility of providing rural telecommunication service estimates average rural incomes with a formula that includes per capita gross domestic product (GDP), country purchasing-power-parity income-distribution figures, and rural population as a percentage of total population. The result (average rural income) is compared with the estimated capital cost of providing the service per line (based on population density and geographic factors) and the estimated annual revenue per line needed to cover capital costs and make a profit.

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